In symphony organizations, how we communicate—or how we don’t—is very important.
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Ellinor, L and Gerard, G. (1998). Dialogue: Rediscover the Transforming Power of Conversation. New York: John Wiley & Sons Inc.
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Isaacs, William (1999). Dialogue and the Art of Thinking Together (formerly of the MIT Dialogue Project), with an intro by Peter Senge. New York: Doubleday.